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Microsoft Power Platform has seen staggering growth in the last year. Over 2.5 million platform developers are now actively building apps, analyzing BI, and automating workflows in low code. 86% of the Fortune 500 are now using Microsoft Power Apps along with thousands of organizations of every size, sector, and geography. The number of monthly active Power Apps users has grown more than 250% since this time last year, and those users are accessing nearly 4 times as many applications in production.

As we open Microsoft’s annual Ignite conference, it’s a good time to reflect on the factors that have propelled this momentum, and share some details of what the future looks like as Power Apps matures. Whether you’re a seasoned #PowerAddict or just starting out with the platform, here’s the definitive “top 10” list of major innovation areas and trends to watch as Power Apps scales across organizations globally.

Want to catch the content of this post as a live session with deeper context, killer demos, and firsthand stories from top customers? Check out the Power Apps Top 10 Ignite Session later this week either here in Orlando or shared online shortly after.

1. # Less Code More Power

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Power Apps is disrupting business software development for three key audiences:

  • Millions of new developers are now able to directly translate their expertise as assistant principals, dispatchers, or security guards into apps that make their teams more efficient. Power Apps offers a smooth learning curve that extends directly from Excel and PowerPoint skills – offering motivated people the ability to innovate independently. Read more about what #LessCodeMorePower means to one of these new makers.
  • The professional business applications community of developers, integrators, and operators are now driving higher velocity by writing less code. From Virgin Atlantic to Schlumberger, organizations are leveraging the “no limits” extensibility of Power Apps and the Common Data Service to dramatically accelerate their time to market and volume of innovation. These professionals are also working to empower citizen developers by exposing APIs and UI components, saving code for the truly hard problems and scaling the rest of application delivery through a broader set of developer skill sets.
  • Savvy IT leaders are bringing professionals and citizens together by intentionally shaping Power Platform adoption in their organizations. The Center of Excellence strategy employed by organizations like Chevron, SNCF, and dozens of others embraces the fact that a common low-code platform is the only practical way to digitally transform at the scale of thousands of business processes every year. The enterprise-grade governance and extensible management of the Power Platform make it possible to fuel citizen development without compromising on the compliance, security, or trust that organizations demand.

2. Modern intranet: Teams + SharePoint + Power Platform

A major growth driver for Power Apps is the fact that it’s built right into the productivity experiences of Microsoft 365 as a deeply integrated feature of services like SharePoint and Teams. This makes it easy for users to discover and start learning how to create apps. But this integration has another benefit – it’s now faster than ever to shape the employee experience at scale, right where millions of people are already working.

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Power Apps custom forms and web parts continue to reshape the SharePoint Online experience, and we continue to invest in deepening this integration. This summer, we made it easier than ever to work with large, delegated data sets in SharePoint lists. Rolling out this month, makers will now be able to include custom forms in SharePoint Online Document Libraries. And early next year SharePoint Online admins will be able to provision site templates that include packaged custom apps and forms.

Projects that might have once turned to standalone, on-prem intranet sites are increasingly being born as custom low-code apps directly in Microsoft Teams. This integration expands the “chat” experience to a fully-fledged business productivity environment. Organizations such as the American Red Cross and Tacoma Public Schools are deploying custom Power Apps directly into Teams, backed by SharePoint Online and dozens of other data sources.

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Now we’re making Power Apps customization of Teams easier by giving makers the ability to export a Teams-optimized version of their apps. These apps can also now be pinned as a top-level application within the Teams experience. More details on the blog.

3. Uncommon power in the Common Data Service

The Common Data Service is so much more than “just another data source.” It’s the entire platform that sits under our most sophisticated Microsoft business applications, powering billions of dollars of global business every year through products like Microsoft Dynamics 365 Sales, Customer Service, Field Service, Marketing and more. The Common Data Service is offered completely independently of Dynamics 365 for custom, mission-critical app development with Power Apps. What’s in that whole platform? A lot. For starters:

  • Multiple forms of data storage, from deep SQL-backed relational storage to unstructured blob storage and highly scaled log storage – all automatically abstracted in a single interface
  • A rich data model that’s ready to go out of the box, with dozens of pre-defined entities like Account and Contact and the ability to infinitely customize your own metadata using fast, modern tooling
  • Powerful business logic for defaulting, validation, and more that can be defined quickly with low-code tooling, or professionally extended with server-side code plugins for advanced operations
  • Deep integration tools for importing and exporting data in and out of CDS at scale, leveraging Power Query and dataflows technology for advanced transformations in clicks and not code.
  • Multiple API endpoints to build professional experiences and integrations atop the data and logic in CDS
  • Sophisticated, auto-generated app pages that can be quickly declared without any code. From deep multi-tab forms to advanced views and dashboards, building advanced apps over CDS is faster than any other data source
  • Deep hierarchical access control that enables organizations to build rich role-based security models for who can view, update, delete, or create data across entities.

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We’ve been investing heavily in making sure the best of CDS works “natively” right within all forms of Power Apps. Makers can now benefit from an significantly improved CDS experience on the Power Apps canvas, with 2X faster speeds, richer delegation, and the ability to leverage CDS Views for advanced filtering and sorting without requiring any complex formulas.

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At the same time, we’ve been improving the capabilities of CDS itself. We’re adding the ability to store multiple images and rich file types in the Common Data Service – and easily use them end-to-end in both model-driven forms and on the Power Apps canvas. This is rolling out over the course of November and December, and will hit your region soon.

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We’re also enhancing the quality of the declarative, “model-driven” user experiences that get auto-generated over CDS data. All through October we’ve been rolling out significant updates to model-driven grids, forms, activity timelines, application headers, inline error messages and much more – all driven by close iteration and feedback from our community. Building awesome-looking and easy-to-use enterprise grade applications has never been easier.

4. Bring your best cloud with “no limits” extensibility

But wait – there’s more to Power Apps than Teams, SharePoint, and the Common Data Service 😊. Hundreds more data sources and online services are connected out of the box in a few clicks. Anything that isn’t already built in can be easily connected via a custom API, including connections to on-prem data sources using our secure Gateway technology.

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For customers leveraging Microsoft Azure, we make it even easier to quickly build web and mobile apps over Azure services – significantly reducing time to market and amplifying the value of any existing data estate. Now Power Apps is built right into the Azure portal, bringing the power of low-code directly inline for managers of Azure resources. You can even automatically generate a three-screen starter mobile app with the click of a single button from the Azure SQL management interface. We’ve also recently released support for AAD-authenticated SQL, a top community ask.

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For customers with mission-critical workloads in enterprise back end systems, “last-mile” application development can too often get bogged down in costly data integration projects. Power Apps already connects to systems like Oracle and IBM DB2, and now we’re proud to be rolling out direct connectivity to SAP as well. Many customers have already been leveraging their own connectors to build highly customized apps and forms over SAP data, distilling the complexity of an ERP system down to only what’s needed for a particular task or role. This out-of-the-box connector will make delivering those solutions faster than ever before.

5. Now, for everyone

Until recently Power Apps had been focused purely on internal applications, those shared only with co-workers within the AAD tenant boundary. We’ve made some recent investments that significantly expand who can use a Power Apps experience.

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Portals are now generally available. Portals technology has been leveraged for several years as an add-on exclusive to Dynamics 365 applications. More than 10 million monthly active external users browse public content and log in with their personal identities (including Facebook, LinkedIn, Google, Microsoft accounts and more) to view their own support tickets, work orders, case history, and other critical data stored in the Common Data Service. Now this powerful technology is part of standalone Power Apps as well, with a brand new low-code authoring tool that’s integrated deeply with the Power Apps experience overall.

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Guest access for apps is now generally available as well. Leveraging the power of Azure Active Directory B2B and B2C, any web or mobile app built in Power Apps can now be shared with named external guest users to a home tenant, using the same easy in-line interfaces that makers and admins are used to. This unlocks dozens of scenarios from partners to franchisees leveraging Power Apps as if they were any other internal user.

6. Platform-wide innovation from AI to RPA to Virtual Agents and beyond

Power Apps doesn’t stop at forms over data – and doesn’t even stop at traditional apps. Only the Microsoft Power Platform is built to deeply integrate across Apps, Automation, Business Intelligence, and now Virtual Agents.

As this integrated Power Platform expands, we’re extending low-code, high-productivity tooling to a host of advanced scenarios including machine learning prediction, cognitive artificial intelligence, Robotic Process Automation, and low-code bot development. This breadth of capability can bring even legacy applications directly into the modern era without time consuming and costly replatforming exercises.

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Microsoft Power Automate now supports UI Flows (Preview), the ability to intelligently automate legacy Windows applications or even web browser applications that don’t directly support APIs. These actions can be woven seamlessly into API-first automated flows, and dramatically expand the range of systems across which you can automate business processes.

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Microsoft Power Virtual Agents, the latest addition to the Power Platform family, now make it possible to quickly build low-code bots that can embed on your own website and interact directly with your customers or external users. Power Virtual Agents (Preview) feature a slick interface for building bots visually in clicks, as you interact with them to test out functionality live. And they’re fully extensible with Power Automate actions inline.

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Several AI Builder models are now generally available, with more new scenarios releasing into preview. Popular capabilities like Forms Processing are maturing to enable apps and flows that automatically scan a paper or PDF form – be it an invoice or work order – and lift out key facts like addresses, quantities, and more. And new capabilities including sentiment analysis, text recognition, language detection and key phrase extraction are being added to the lineup.

See all these new capabilities come together in a live demo for Power Platform customer TruGreen in James Phillips’ Ignite keynote demo.

7. The future is componentized

New capabilities like AI Builder can be easily added to existing apps through the magic of components. Components are building blocks that makers can quickly assemble to build powerful apps – created either in code or composed on the low-code canvas. Components amplify the work of advanced makers by allowing many more people to leverage sophisticated capabilities easily in their apps.

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The Power Apps Component Framework is now generally available for model-driven apps, and in preview on the canvas. Bring your own professionally developed controls in React or Typescript to seamlessly integrate with the low-code environment. The community is already on fire with possibilities.

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PowerApps canvas components work just like their higher-code PCF cousins, but can be built with clicks and formulas right on the PowerApps canvas. Components have been in preview for several months, but already have tens of thousands of monthly active users and are rapidly marching toward general availability by early 2020.

8. Full stack low code: the new quality assurance

Low code means so much more than WYSIWYG screen design. Power Apps is bringing high velocity across the full range of what it means to create, deploy, and maintain mission critical applications. That means not just low-code UX, but also high productivity data modelling, data integration, security, lifecycle management, and now professional-grade quality assurance tools.

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Power Apps Monitor lets you see exactly what’s going on behind every click in your app – and pinpoint the places where connectors are failing or dragging down performance so you can quickly optimize experiences. Check it out in Preview now.

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Later this month we’ll start rolling out the the ability to test Power Apps functionality without writing code. Just use your app in test mode and we’ll record your clicks and actions, then we’ll replay them on demand to make sure everything stays working as expected. You’ll even be able to automate test passes using Power Automate.

9. Think in thousand app scale

All these powerful app building capabilities are converging on something larger than any one application or use case. Organizations are already innovating at the scale of hundreds or even thousands of Power Apps used in production. In the process, they’re forging new partnerships between IT leaders, coders, and citizen developers.

Power Apps is thriving in large organizations, and not as “shadow IT.” In many cases IT is centrally empowering this wave of innovation. Unlike local Excel files, Access databases, 3rd party SaaS purchases, or rogue departmental one-off projects, app development on the Power Platform is secure and governable by design. And we’re continuing to expand the capabilities of what admins can do to drive great scale through Centers of Excellence and intentional governance.

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Admins now have expanded app analytics in the Power Platform Admin Center, with the ability to drill into what’s being used and by whom directly inline. Later this calendar year we’ll be adding connector usage reports out of the box as well.

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We’re also expanding the capabilities of Data Loss Prevention Policies. By the end of this calendar year, admins will get more granular control via PowerShell Cmdlets, including the ability to block specific connectors non-Microsoft connectors even in the default environment.

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The PowerApps Center of Excellence starter kit was rolled out earlier this year to give organizations a head start customizing their governance strategy using the full control that Power Platform exposes to custom management via Power Apps and Power Automate. We’ll be making further enhancements to these capabilities into calendar 2020 as the needs and practices of central IT champions continue to mature.

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Power Apps aren’t just for long tail departmental scenarios. Increasingly, central teams are rolling out mission-critical applications on the platform, and managing professional dev ops processes even in low code. Now you can automate build pipelines, export to source control, and even automatically run Power Apps Checker quality analyses using the power of Azure Dev Ops with any Power Apps solution.

10. You are not alone

Ask anyone who’s been around Power Apps for a while, and they’ll tell you that the real power of the platform isn’t in technology at all – but rather in the global community that has rallied together to forge a new way of innovating. There are now more than a million monthly active members in the Power Platform communities, nearly 100,000 members of more than 400 local user groups, and countless more energy on Twitter following movements like #PowerAddicts and #LessCodeMorePower.

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From tips and tricks to unblock citizen developers, to best practices managing Power Apps at scale, and everything in between, the collaborative energy of the Power Platform community is the driving force behind its growth.

There’s more…

That was a lot to digest! If you’ve made it this far and are still game for more, I’ll be giving a version of this blog post as an extended 75-minute talk here at Microsoft Ignite on Wednesday morning. Join us in Orlando or tune in to the recording later for more context on all of the above, plus some epic live demos that bring it all together and a first-person interview with a top customer benefiting from many of these capabilities at scale. There are also dozens of other great sessions that dive deeper on each of these topics and are delivered by the product leaders who are personally driving each area.

In the meantime, follow along on Twitter @rc_says and #LessCodeMorePower – and share your story!

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Environments are containers that administrators can use to manage apps, flows, connections, and other assets, along with permissions to allow organization members to use the resources. This article walks you through important details about environments in Microsoft Power Platform and discusses recommended ways to benefit from proactively managing them. More information: Microsoft Power Platform environments overview

Figure 1: Example environment strategy diagram

Developing an environment strategy means configuring environments and other layers of data security in a way that supports productive development in your organization, while securing and organizing resources. A strategy to manage environment provisioning and access, and controlling resources within them, is important to:

  • Secure data and access.
  • Understand how to use the default environment correctly.
  • Manage the correct number of environments to avoid sprawl and conserve capacity.
  • Facilitate application lifecycle management (ALM).
  • Organize resources in logical partitions.
  • Support operations (and helpdesk) in identifying apps that are in production by having them in dedicated environments.
  • Ensure data is being stored and transmitted in acceptable geographic regions (for performance and compliance reasons).
  • Ensure isolation of applications being developed.

Key take aways

1
Assign your admins the Dynamics 365 service admin role or Power Platform service admin role (available end of calendar year 2019)
2
Restrict the creation of net-new trial and production environments to admins
3
Treat the default environment as a ‘Personal productivity’ environment for your business groups
4
Establish a process for requesting access or creation of environments
5
Dev/Test/Production environments for specific business groups or application
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Individual-use environments for POCs and trainings

Before we get started, let’s look at some environment and security key facts:

  • Environments are tied to a geographic location that is configured at the time the environment is created.
  • Environments can be used to target different audiences or for different purposes such as dev, test, and production.
  • Data loss prevention (DLP) policies can be applied to individual environments or the tenant.
  • Every tenant has a default environment.
  • Non-default environments can be created by licensed Power Apps, Power Automate, and Dynamics 365 users. Creation can be restricted to only global and service admins via a tenant setting.
  • Non-default environments offer more control around permissions.
  • An environment can have one or zero Common Data Service instances.
  • Environments include predefined security roles that reflect common user tasks with access levels defined to match the security best-practice goal of providing access to the minimum amount of business data required to use the app.

Types of environments

Before you get started developing an environment strategy, ensure you understand the different types of environments.

Environment security

Different personas have different levels of access, and each are represented in two different ways depending on if the environment has CDS provisioned. If the environment has CDS, permission is controlled through the Security Role model (which is a table stored in CDS). If there’s no CDS, the permissions are Azure-based role assignments.

PersonaDetailsHas CDSDoes not have CDS
Environment AdminCan perform all administrative actions on an environment.System Administrator (predefined) security roleEnvironment Admin role assignment
Environment MakerCan create resources (e.g., apps and flows) in an environment but cannot make administrative actions on the environment itself. If CDS is provisioned, they can optionally be assigned maker access to the database.Environment Maker (predefined) security role for Canvas and Flow.

System Customizer (predefined) security role for Model/CDS customization.

Environment maker role assignment
End userCan access assets like apps and flow buttons that are shared with them, but cannot create assets themselves.

Note that end users are not given permission to the environment itself, they’re only shared access to the applications and database that are located in an environment.

Customized security role that provide access to assets in the environment (such as CDS and Model Driven apps). If using canvas apps, access is shared the same as non-CDS environments–at the app level.Users are shared access to the canvas app (no environment role assigned)

Note on admin access: Global tenant admins, Dynamics 365 Service admins and Power Platform service admins can always view and perform administrative actions on any environment in the tenant from the admin center. Assign these roles in the Azure Portal using Privileged Identity Management (PIM).

Here is a starting point to consider for your environment strategy.

  • Assign your admins the Microsoft Power Platform service admin or Dynamics 365 service admin role.
    These roles provide administrative access to Power Apps canvas apps, flows, model-driven apps, environments, custom connectors, connections, gateways, Power Apps portals, AI Builder models, and all Common Data Service instances. This role should be assigned to admins who don’t need global tenant admin access and are dedicated to managing Microsoft Power Platform.
  • Restrict the creation of net-new production environments to admins.
    Limiting environment creation is beneficial to maintain control in general: both to prevent unaccounted capacity consumption and to reduce the number of environments to manage. If users have to request environments from central IT, it’s easier to see what people are working on if admins are the gatekeeper.
  • Treat the default environment as a user and team productivity environment for your business groups.
    Renaming the environment through the admin center is recommended to make the purpose of that environment self-explanatory. Clearly communicate that Default is used for user and team productivity scenarios, but not business-important or mission-critical apps. This environment can’t be disabled or deleted because it hosts integration with products like SharePoint and Project. We recommend a tiered approach to user and team productivity environments.
  • Establish a process for requesting access to or creation of environments.
    With environment creation locked down and default reserved for first-party integration apps, make it clear to your organization that a proper development project should be started by requesting a new dedicated environment where there is clear communication of intent and support between developers and admins. The next section has more detail about automated environment creation, which is just one way to implement an easy formal request process.
  • Dev/test/production environments for specific business groups or applications.
    Having staged environments ensures that changes during development don’t break the users in production and data isn’t corrupted. When resources are limited, focus this pattern for mission-critical and important apps, or on business units that have the greatest need for their own dedicated space.
  • Individual-use environments for proof of concepts and training workshops.
    To host workshops, hackathons, and internal training events—like App in a Day or Flow in a Day—create a new, separate environment for the event to keep everyone organized. Ask the users to save the resources they need in a short term after the event and clean up the environment, or reset it for other events. Use Trial environments that do not consume capacity for these types of activities.
  • Establish Tenant and Environment level Data Loss Prevention (DLP) policies
    Data Loss Prevention (DLP) policies act as guardrails to help prevent users from unintentionally exposing organizational data and to protect information security in the tenant. An essential part of the Power Platform Admin role will be to establish and maintain tenant and environment level DLP policies.

Tiered approach to team and user productivity environments

Default Environment

Everyone in your tenant has permissions to create apps and flows here. There currently is no way to block the Environment Maker role assignment in this environment. This is also the environment that is used for first-party integrations, like creating an app from a SharePoint list. Learn more: The default environment

To reduce risk to data, the types of connectors used in your apps and flows should be limited to a less permissive data loss prevention (DLP) policy. This policy should cover common individual and small team productivity use cases, like working with SharePoint data, sending emails, and having an approval workflow.

Power user environment

While the default environment covers many use cases, some power users will have more advanced needs for their apps and flows, like integrating with Microsoft Teams, Azure Active Directory (Azure AD), or Azure DevOps.

For this purpose, we recommend creating a power user environment. This shared environment should use mre permissive DLP policies and admins should control the maker list to this environment.

Some considerations for the power user environment:

  • Review the available connectors in this environment to make sure it’s the right fit for your users.
  • Document the purpose and available connectors in this environment clearly—for example, on a SharePoint site or wiki.
  • Create an automated process for makers to request access to the power user environment—for example, using Microsoft Forms, a SharePoint site, or an app. If required, this process could include approval by the line manager or IT.

Custom environments

While the shared environments cover many use cases for applications, teams and projects might benefit from having a custom environment to support their business unit-specific use cases or application lifecycle management scenarios.

Some considerations for custom environments:

  • Work with the project teams or business units to establish if they require dedicated development, test, and production environments or if a dedicated development environment and shared test and production environments are more suitable to their use case.
  • Consider dedicated environments for critical projects and workloads. Developers have Environment Maker access in the development environment, but only user access in the test and production environments. End users only have end user access to the production solution so no one can modify the production applications.
  • Consider sharing test and production environments between important but medium complex apps. Individual projects and business units have their own development environment to protect data, but solutions are deployed to shared test and production environments. Developers are end users in the test environment, and end users only have basic user access to solutions and data in the production environment.
  • Work with the business unit to establish which connectors are required and create an exception policy.
  • Work with the business unit to establish who will be a maker in this environment, and who will be the environment administrator.
  • Each environment consumes 1 GB of data capacity, so manage custom environments wisely.

In addition to the above recommendations, establishing your environment strategy will also shape and direct your DLP strategy.

Additional recommendations to manage environments

Based on successful experience with customer engagements, here is a list of additional recommendations that can help make managing environments easier.

  • Use a service account to deploy production solutions
    Create a service account that central IT manages to deploy to test and production environments. This is beneficial for many reasons:
    • Allows all members of IT to manage admin resources (such as test and production environments).
    • Only the service account has admin permissions in the environment.
    • All other users have end user permissions and cannot create new resources—this is important because if users are given access to a data connection, they cannot create any new interface to interact with the data that wasn’t intended by the developer.
    • IT is aware of production-grade applications that are in deployment since they’re involved in the implementation.
    • Service accounts will need Microsoft Power Platform or Dynamics 365 service admin permission in PIM. Assign additional licenses as needed depending on what connectors need to be used in the request process (for example, if Common Data Service and Outlook are used, assign premium Power Apps and Office Enterprise).
    • When displaying the details for an application, it will show the service account as the creator and not the maker. This will help end users know who to contact in case of application issues.

    Consider if the risks of having a service account are important to you. Some organizations aren’t comfortable having a service account because, for example, a shared resource with admin privileges cannot be tracked to a single person. This is valid, but can be mitigated with steps such as enforcing location-based conditional access, tracking the audit logs to an IP, or more extensive methods like maintaining a secure access workstation that requires user identification during use and restricting the service account access to that device.

  • Reduce the number of shared development environments
    Have separate environments for separate project development, especially when dealing with secure data. Environments are containers for resources such as connections to data, and in development environments there might be multiple people with environment maker access. If makers have access to a shared data connection and can create apps and flows, there is a risk that someone will create a new interface to read, update, and delete data they might have been given access to. This is especially important to keep in mind for the default environment—you should always have important data connections, custom connectors, and other assets that need security in isolated environments to protect them.
  • Share resources with Azure AD security groups
    Security groups can be used to manage access to Power Apps, flows, Common Data Service security roles, and other Office 365 services such as SharePoint Online. This removes the admin’s burden to update access to individual end users for each component (especially if multiple are involved)—the app owners can modify that at the security group level without IT (unless IT restricts access to security group management).
  • Automate environment creation
    The admin connectors (Microsoft Power Platform for Admins) make it possible to create an approval flow where users request environments when IT has restricted environment creation to admins. Central IT can review a request and approve or reject the creation of the environment, without being responsible for manually going to the admin center and creating the environment for the user, just for validating the request details, business justification, DLP requirements, and whether enough capacity is available.
  • Create temporary development environments
    As mentioned, it’s recommended to separate development environments as much as possible, and specifically avoid simultaneous app development for critical solutions in the default environment. If environments are created for development purposes, put a deadline on how long the environment should be available to the developers and have a process in place to back up and remove them.
  • Less is better
    Although it’s important to make sure resources are reasonably partitioned between projects and business units using environments, it’s still important to find a good balance between security and feasibility. Managing shared test and production environments is a good way to facilitate a larger number of important solutions while preserving capacity and following best practices. This maintains restricted permissions because test and production have restricted environment permissions, and therefore the end users can’t modify the applications.
  • Provision environments with Common Data Service instances in the appropriate region
    In companies where employees work in multiple countries, there might be some compliance considerations in terms of where data is stored and sent between countries. If the environment has a Common Data Service instance, the data is physically being stored in the region. Review the list of supported environment regions.

Factors that influence provisioning

There are some factors that influence when to provision which types of environments:

  • Defined Tiers of application support
    The level of complexity, how critical the app is, and users impacted by the application (for example, monthly active users/total users in an org) are all important measures of how to provision environments to support all the scenarios.Different types of applications should be separated in different environments based on how critical each is.Figure 2: An example of how to define types of application solutions and how they should be supported
  • Capacity
    Each environment (besides trial and developer environments) will consume 1 GB to initially provision. This might be a constraint for provisioning environments if your organization doesn’t pay for premium Power Apps or Dynamics 365 licenses, and it’s also a shared capacity across the tenant needs to be allocated to those who need it.Conserve capacity by:
    • Managing shared test and production environments. Unlike shared development environments, permissions in test and production environments should be limited to end-user access for testing.
    • Automate cleanup of temporary development environments and encourage use of trial environments for testing or proof-of-concept work.
  • Admin Involvement
    It’s not always possible to have central IT involved in every development project happening throughout the tenant, especially if the IT team is smaller or there’s a larger enterprise to manage.Reduce the burden on the admin by:
    • Automating environment creation so the tenant admin only needs to approve the request.
    • Automating development environment cleanup with temporary environments.

Set up a SharePoint site or a wiki that clearly communicates:

  • The purpose of your default environment.
  • The purpose of shared team and user productivity environments, in addition to other shared environments makers might have access to (for example, training environments) and the process of how to request access to those environments.
  • The purpose of trial environments and how to request them.
  • The purpose of developer environments and how to create them
  • The process of requesting custom environments for specific business unit or project purposes.
  • The responsibilities of a maker:
    • Keep the tenant clean. Delete your environments, apps, and flows if they are no longer needed. Use test environments if experimenting.
    • Share wisely. Watch out for oversharing of your environments, apps, flows, and shared connections.
    • Protect organization data. Avoid moving data from highly confidential or confidential data sources to non-protected or external storage.

Also clearly communicate your organization’s DLP policies to makers.